General Usage FAQ
Other FAQ Topics:

  Below is a list of the FAQ's that we have created to help make using and registering XP Repair Pro as simple as possible.

General Usage FAQ:

 The questions below are a compilation of the most common questions we are asked about using XP Repair Pro. Click on a topic and it will direct you to the answer, further down the page



Answers:

 To quickly get back to the question index at the top simply click on the the link next to the green arrow next to each answer.

  • What is the Windows Registry?
      The registry is nothing more than a giant configuration file, in an organized structure. Almost like a filing cabinet. Every program, including most Windows features, read and write to the registry on a regular basis. Most of the time they are storing information they need. When your computer is new, not much information is contained in the registry. Over even a short period, the registry quickly becomes a cluttered mess. This clutter slows your computer down, and sometimes it causes system crashes. Many things can cause problems in the registry. We have identified over 60,000 common errors and XP Repair Pro searches for these in your registry, and other parts of your system. Read this topic for more information.


  • What does XP Repair Pro do for me?
      Computers are meant to make our lives easier. When they run good, we love them. When it breaks, or something goes wrong, we want to throw them out a window. XP Repair Pro was designed to scan and repair over 60,000 different common windows errors, and remove useless, unneeded data in the registry and other parts of your system. By organizing and compacting your registry, your computer will in turn run much faster and more stable. Over 600 computer repair shops around the world have reported to us that they are running XP Repair Pro on their customer's computers.


  • How does XP Repair Pro compare to other programs?
      While there are many "registry repair tools" on the market today, all of them use complex scanning techniques to randomly scan through your system and look for missing file references, or registry references. This is not a bad thing, XP Repair Pro does this. The one thing that makes XP Repair Pro different, makes it much more effective. Our unique technology includes a database of common errors that often plague many Windows machines. Since we began, through feedback from customers, and our own research, we are able to fix almost every error in Windows that is caused by a registry problems. This list is now contains over 60,000 errors.


  • How does XP Repair Pro find and repair errors?
      Every installation includes an up-to-date database of errors. When you scan your system, XP Repair Pro is scanning through your registry for errors that are in the database. During the Deep Analysis scan, the scanner is also locating errors in the registry that point to invalid file and registry references. When you go to repair these errors, the program doesn't delete them, but it quarantines them onto your hard drive. This will prevent them from causing any problems, and reducing system performance, but will keep them safe in case you want to undo some.


  • How can I undo changes made during a repair?
      If you want to undo the changes that are made during the system repair, you have two options. The easiest option is the System Backup option. Select System Backup on the left, and then choose the System Backup tab at the top of the window. You will see a list of items that represent each repair you have performed. They are listed in order, the top one being the most recent. Select which item you wish to restore, and then click the Restore Backup option. The changes will be made, and you will need to restart your computer.


  • How can I see the errors that are discovered during a scan?
      After the scan is completed, click on the "View and Ignore Errors" tab at the top of the window. This section is divided up into two areas. The top area shows each of the categories you can scan through. Select which category that you want to view the discovered errors. The lower area shows the errors discovered in the category you have selected in the top area.


  • Does XP Repair Pro actually change registry data?
      In order to safeguard the information, and allow you to restore it back, XP Repair Pro doesn't delete any of the data. The program will remove them from the registry, and store them in a part of the computer that will not cause a loss of system performance. You can recover these at any time using the System Backup feature.


  • Is there a list to show what errors XP Repair Pro can fix?
      Due to the proprietary nature of our technology; this information cannot be released. You can freely scan your system, and look over the results typically to see if an error is found that pertains to your particular issue. If you are still unsure, you can contact our technical support and explain your problem. We also have an unconditional money back guarantee and are welcome to put XP Repair Pro to the test, with no risk.


  • What does the Registry and System Optimizer do?
      Windows uses the registry to (quickly) store and retrieve data that it uses. This data can get spread out over your hard drive causing longer "Access Time" to certain areas. The Optimizer takes these fragments and combines them into an organized linear structure back onto your hard drive; which will decrease the size of your registry and improve overall system performance. This is also called Registry Defragmentation.


  • How do I disable XP Repair Pro from running when Windows starts?
      If you do not want XP Repair Pro to startup each time you turn on your computer, open the program and go to Preferences. On the left, click Other. You will see an option that says "Load at Windows Startup" (may vary with some versions). Remove the check from this box and click on OK. The change is made immediately and the next time you restart, XP Repair Pro will not startup.


  • How do I contact customer service or technical support for a question I have?
      Please visit our contact page for information on contacting our support. We offer multiple options to reach us. Please review our support areas for the answers to your questions before contacting our support.